OPERATIONS

We have helped some of the world’s largest companies to achieve operational excellence, enabling them todeliver on their customer promise every time, at the lowest possible cost.
Our experts bring the hands-on industry experience required to pinpoint operational strengths andweaknesses, and identify and deploy proven methods to generate measurable, sustainable improvement.

Operations management consulting projects create more effective client operations by advising on andsupporting with the implementation of changes to the organisation, functional businessprocesses, management systems, culture and other elements part of the value chain.

Cyber stone’s consultants are hired by clients to support them with improving the efficiency of their valuechain.

These services include developing and implementing target operating / service delivery models, executing costreduction programme's and optimising business processes. It in addition includes designing and implementingbusiness transformations in both primary and secondary functions. Examples include boosting the 'CustomerExperience' (Sales, Marketing), improving the efficiency of logistics (Supply Chain), redesigning the manner rawmaterials are sourced (Procurement) and other front-office and back-office initiatives.